Privacy Policy

1. Introduction

EWHMS ("we", "our", or "the Application") is committed to protecting your personal data and respecting your privacy. This Privacy Policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and explains how we collect, use, store, and protect your information when you use our warehouse management and inventory control application.

2. Data Controller

The data controller responsible for your personal data is:

Connect I.T E.E
Chatzistavrou 3
Xanthi, 67100
Greece
Email: privacy@connectit.gr
Phone: +30 25410 64089

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under Article 6(1) of the GDPR:

Contractual necessity: Processing necessary for the performance of our services
Legitimate interests: Processing necessary for our legitimate business interests
Legal obligations: Processing necessary to comply with legal requirements
Consent: Where you have explicitly consented to specific processing activities

4. Data We Collect

Personal Information

Name and contact details (email, phone number)
Company affiliation and role
User account credentials (encrypted)
Device identifiers for mobile application usage

Activity Data

Inventory management records and adjustments
Warehouse and bin location data
Login times and session information
Application usage patterns

Integration Data

SAP Business One® synchronization data
Inventory and item master data
Barcode scanning records

5. How We Use Your Data

We use your personal data for:

Providing warehouse management and inventory control services
User authentication and access control
Synchronizing data with SAP Business One systems
Generating reports and analytics
Improving application performance
Ensuring security and preventing fraud
Complying with legal requirements
Providing customer support

6. Data Sharing and Disclosure

We do NOT share your personal data with any third parties for marketing, advertising, or any other commercial purposes.

Your data is only shared in the following limited circumstances:

Within your organization: Data is shared only within your company based on role-based access controls
Your SAP Business One system: Data synchronization with your own SAP Business One installation
Legal authorities: Only when required by law or court order

Important commitments:

We NEVER sell your personal data
We NEVER share your data for marketing purposes
We NEVER allow third-party access to your business data
All data remains under your control and ownership

7. Data Retention

We retain your personal data for:

Active account data: As long as your account is active
Inventory records: According to your subscription plan and legal requirements
Activity logs: 3 months for security purposes
Backup data: 90 days in secure backup systems

8. Your Rights Under GDPR

You have the following rights:

Right to access: Request a copy of your personal data
Right to rectification: Correct inaccurate data
Right to erasure: Request deletion ("right to be forgotten")
Right to restrict processing: Limit how we use your data
Right to data portability: Receive data in machine-readable format
Right to object: Object to certain processing
Right to withdraw consent: Withdraw consent at any time

To exercise these rights, contact: privacy@connectit.gr

9. Data Security

We implement appropriate technical and organizational measures:

Encryption of data in transit (TLS/SSL) and at rest
JWT token-based authentication with EdDSA signing
Role-based access controls (RBAC)
Regular security audits
Secure backup procedures
Employee training on data protection

10. Contact Us

For questions about this Privacy Policy or your personal data, please contact us: